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FAQs

What is a power wand?

The Carpet Masters power wand is a patented scrubbing machine that uses electricity to spin 2 independent wand scrubbers. Each scrubber spins at 250 RPMS leaving your carpet extremely clean and much drier than conventional wands. One pass with a power wand is equivalent to over 190 normal wand passes.

What is the cost of cleaning?

Believe it or not, many cleaning companies charge more than Carpet Masters and they do not use a power wand, offer a written 200% No Risk Guarantee, and take half the amount of time. See our full pricing schedule or sign up for a FREE Carpet Audit today.

How can you offer a 200% No Risk Guarantee?

Have you looked at the power wand pictures? Each one of our technicians is IICRC certified and the owner Keith Wroblewski is a master textile cleaner and carpet restoration expert. These certifications and experience gives the Carpet Masters family a distinct advantage in solving carpet problems. Also, we really want our customers completely satisfied.

Are you certified?

Yes, Carpet Masters is a certified firm. This means that all technicians complete the IICRC training and pass an extensive exam at the end of each training course. See all of our certifications.

I am not sure which package is right for me, can you help me choose?

Each situation is unique. We have to visually inspect your carpet before we can advise you on the appropirate service level. Amazingly we do this for free with your carpet audit. Sign up for a FREE Carpet Audit online.

Why do I need a carpet audit?

Everyone needs a carpet audit. Do you realize that trade secrets can extend your carpets life by 3 times its original rated life? Also, each fiber type has many advantages and disadvantages that you can take advantage of if you know what they are? Lastly, your carpets health may be affecting your health. A carpet audit looks at all these issues and custom fits our cleaning process to meet your needs.