Carpet Cleaning Consumer Guide page 6

Colorado Carpet Cleaning Consumer Guide page 6

MISTAKE #2:Choosing a carpet cleaner in Colorado based on low price. Low price could be a problem in three ways: (1) Low price can be the bait that attracts you phone call. But once the cleaner gets into your home, they pressure you into a much more expensive job. (2)Low price can be for single-process cleaning. Rarely does the consumer know what this means, and when told, asks for dual-process cleaning instead, which costs much more. (3)Low price means the Colorado carpet cleaner has cheap equipment, which will not effectively clean your carpet.

MISTAKE #3:Choosing a carpet cleaner in Colorado based in single telephone call. Instead, invite the person to your home and ask for a specific written quotation. Then you’ll know exactly what the carpet cleaner recommends – and you won’t be the victim of high pressure tactics when the technician steps into your living room.

MISTAKE #4: Choosing a carpet cleaner in Colorado who doesn’t offer a money-back guarantee. In my view, every carpet cleaning company should be fully accountable for it’s work. And if you aren’t pleased with the job in everyway, you shouldn’t have to pay for it. Period. Not all Colorado carpet cleaners offer a guarantee. Or, if they do, the guarantee may be “limited.” Ask the carpet cleaner if he/she offers a money-back guarantee and then make sure the carpet cleaner includes the guarantee on your written quotation.

MISTAKE #5: Choosing a carpet cleaner in Colorado without getting comments from his/her other clients.

Any carpet cleaner can say anything about their past jobs. And, sadly, some of what is said may not be true. Make sure you ask for references or read comments from current customers so you can depend on the carpet cleaner and his/her work.

MISTAKE #6: Choosing a carpet cleaner in Colorado who isn’t certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).

If you’re carpet cleaner isn’t a close friend, you may not know whether or not he/she has the knowledge or experience to clean your carpet well. If you want to be sure you’re hiring a competent professional. Make sure they are IICRC certified. The carpet cleaner must earn the certification through study, experience and successful completion of formal, written examinations. If effect, cleaners who are certified by the IICRC have earned a college degree in carpet cleaning.

MISTAKE #7:Choosing a carpet cleaner in Colorado who doesn’t use a truck-mounted, hot water extraction system.

You might expect this from me, since my employees and I use this type of system. But there are several good reasons. Portable hot water systems are good, but they aren’t as good as truck-mount systems. Truck-mount systems are the Rolls Royce of carpet cleaners. Compared with portable hot water systems, truck-mount systems use hotter water, higher pressure and stronger suction. So all the way around, you get a much better job. Not two ways about it!

Colorado Carpet Cleaning Consumer Guide page 7